Policy & terms

    Accessing and using our website implies acceptance of terms and conditions below.
    The admin of hotelart.ro reserves the right to change these provisions without further notice.

    We recommend you to read carefully .

    The information provided in the email submission form must be correct.
    Choosing for sending emails, you are obligated to provide us correctly, all the information we ask.

    By accessing our service, you are responsible for all actions arising from its use.
    The admin of hotelart.ro can not be held responsible for errors arising from user negligence regarding account security and confidentiality or using the service outside the provisions of the terms and conditions of use.

    Your personal data will be used by the administrator of hotelart.ro, to confirm appointments, information by email, mail or other ways of communication about further actions and will be used for the statistical reports.

    The information between us and client are strictly confidenal.
    The admin of hotelart.ro is committed to the customers, to not provide this data to third persons or companies and use them strictly for the relationship between the client and the website hotelart.ro administrator.

    The website hotelart.ro reserves the right to delay or cancel the service if they cannot be honored due independent reasons, including:

  - government actions   - police intervention   - wars   - terrorism   - epidemics
  - protests   - explosions   - civil events   - fire   - floods

    Prepayment
    100 % from the first night will be charged in booking day and it is repayable.

    Cancellation policy
    If the booking has been canceled within 2 days before your arrive, we will not charge you.
    If the booking has been canceled later than 2 days or in no-show case, you will be charged for the first night.

    Groups
    If you book more than 9 rooms, we can add other policies.

    Parking
    Private parking is free (without booking).

    Internet connexion
    Wireless Internet is available free in public areas and hotel rooms as well.

    Pets
    Pets are not allowed.

    Visiting hotelart.ro, you understand and you agree with our website policy.

    Email : office@hotelart.ro